Job Responsibilities

• Promoting AS400 program changes into production following standard operating procedures
• Adding and updating Job Schedules on the AS400 following standard operating procedures
• Providing daily technical and functional support for critical software applications
• Create or update IT Standard Operating Procedure documents as required
• Utilize available tools to promote AS400 program changes into Production
• Utilize available tools to maintain or create AS400 job schedules
• Debugging and fixing application issues that are moderately complex and varied in nature
• Troubleshooting reported issues with AS400 applications and software for all internal staff
• Tracking incident resolution effort and updating incident documentation with cause, corrective action, follow up activity and effort to resolve
• Review and action security or menu option access including application user profile management (add/change/delete)
• Making recommendations on procedural changes to avoid recurring issues
• Developing solutions to incidents and service requests that are minor to mid in complexity that do not require a Systems Analyst
• Communicate issues to business units on problems that impact key business processes
• Participate in project development by executing test runs of the programs or processes
• All other duties as assigned

 Job Requirements

• 5+ years of experience developing and supporting programs on AS400 platforms utilizing RPG/CL (III, IV & LE) languages
• Experienced with AS400 database and debugging tools such as; Hawkeye/DBU/Query/SQL etc.
• Experience with TURNOVER for iSeries (or a similar program)
• Experience with Helpsystems Robot (or a similar program)
• A bachelor or college degree in a computer science related field
• Demonstrated well-developed problem solving and programming skills
• EDI and WEB experience is considered an asset