Login


New to IMS? Register Now

Forgot Your Password?

Customer Service and Logistics Specialist

Mississauga
Job Order: GD-748

Job Descriptions:

  • Identify and fill-in process gaps using lean six sigma strategies
  • Analyze data for order fulfilment patterns and or cost savings
  • Work with supply-chain lead to optimize 3PL relationship and efficiencies
  • Manage projects based on efficiencies in process and or ops  expenditure together with the ops. team
  • Write and formalize standardize operating procedures
  • Assist in rolling-out a proactive customer survey/scorecard (customer engagement initiatives)
  • The ability to work - together as a team - with various functional and cross-functional teams.
  • Addressing customer inquiries
  • Assist with accurate customer order processing (order entry)
  • Ensuring order fulfilment cycle is adhered to from PO receipt to POD receipt
  • Liaising with 3PL warehouse and freight providers to track order deliveries
  • Validating order backlog
  • Maintaining good customer data quality – CDQ updates
  • Assist in adhering to strong inventory accuracy/management
  • Ensuring overall fulfilment KPI’s are met with the 3PL supplier
  • The ability to work - together as a team - with various functional and cross-functional teams.

 

 Job Requirements:

  • College Diploma - preferred
  • ERP Systems experience
  • Knowledge and experience with Oracle ERP System / EDI E-Commerce/GHX
  • Project Management
  • Excel/Reporting experience
  • Medical Device/Pharma Work experience
  • Bilingual Customer Service (French/English) - preferred

 

DATE POSTED 2020-03-05

Shown below are the latest jobs from this category.

Field Service Engineer

North Atlanta, USA
Job Order: GD-783
Job Descriptions: Responsible for the installation and service of the company products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with the company products, support and service. Complete all remedial service actions, standard system checks, and...
DATE POSTED 2021-03-01

Audiologist

Peterborough, On
Job Order: GD-777
Job Descriptions: All tasks/procedures related to assessment of hearing for the purpose of dispensing hearing aids (including history taking, air and bone conduction thresholds, speech testing etc). All tasks/procedures related to the dispensing of hearing aids (including hearing aid evaluations, recommendations, fitting, verification, validation, impression taking, shell repair and modification). ...
DATE POSTED 2021-02-01

Hearing Aid Practitioner

Victoria, BC
Job Order: GD-774
Job Responsibilities: Ability to test hearing using a variety of equipment such as audiometers, Tymps, Verifits, VRA in some clinics A strong belief in ones skillset and the ability to effectively communicate the solution to the client A strong diagnostic capability and clinical interpretive skillset Strong interpersonal, communication and problem solving skills An understanding of various...
DATE POSTED 2021-02-17

Field Service Engineer

Milwaukee, WI and Farifax, VA
Job Order: GD-776
Job Descriptions: Responsible for the installation and service of the company products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components. Establish and maintain a high level of customer satisfaction with the company's products, support and service. Complete all remedial service actions, standard system checks,...
DATE POSTED 2021-02-12

Audiologist or HIS

Owen Sound, On
Job Order: GD-780
Job Responsibilities: Ability to test hearing using a variety of equipment such as audiometers, Tymps, Verifits, VRA in some clinics A strong belief in ones skillset and the ability to effectively communicate the solution to the client A strong diagnostic capability and clinical interpretive skillset Strong interpersonal, communication and problem solving skills An understanding of various...
DATE POSTED 2021-02-18

Regional Business Manager

Toronto and Montreal
Job Order: GD-781
Job Descriptions: Build a winning culture of sustainable growth, top performance, and excellence. Hire, train, develop, and provide ongoing coaching to direct reports via observation, meetings, and real time feedback. Develop and execute diagnostics portfolio strategic plan to exceed revenue and profitability targets. Understand market conditions and trends, develop long term account strategies,...
DATE POSTED 2021-02-26
Warning

Please, enter a valid value

Thank you.

Your password successfully changed.