Achieving their net hearing instrument sales quota on both a monthly, quarterly and annual basis.
Building and maintaining customer relationships as a means of growing current customer's business i.e., monthly net dollar sales, as well as identifying customer service issues, such as, remake and repair issues, turnaround times; lowering return for credit rates and gathering new competitive information
Preparing an annual territory business plan. The plan should be reviewed and updated quarterly with regional director and inside sales counterpart.
Plan should include:
Sales growth that coincides with corporate goals.
Appropriate zoning of customer base in region
Work effectively with inside sales in prospecting, developing and recruiting new customers each month.
Successfully introducing and establishing new products to both existing customers and new customers.
Coordinate Training customers to fit all of the company hearing devices using company software based programs.
Providing company software and hardware support to existing accounts as needed.
Developing effective communication/platform presentation skills in order to convincingly present/sell company technology story to both to individual customers and large groups of customers.
Utilize marketing tools and programs in conjunction with open houses to build customers business and loyalty to the company.
Maintain the accuracy of the company customer data base in their individual regions
Completing appropriate sales and corporate reporting requirements in a timely fashion
Maintaining proper professional standards of behavior and decorum as a representative of the company when communicating with customers, coworkers and representing the company at national, regional and state professional meetings.
3+ years in outside sales selling a tangible product, 3+ years selling capital devices
Bachelor’s College Degree
4-year college degree
Exemplary platform skills
Must have excellent computer skills and be proficient using Excel, PowerPoint, Word and Access