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Server Team Lead, IT Operations

Montreal
Job Order: MM-6984

Job Description:

  • Provide technical expertise and guidance to his team in a lead capacity and works autonomously;
  • Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business;
  • Grow team expertise to meet demand and to support technology direction; always look for ways to enhance value delivered;
  • Lead, coordinate and participate in key process improvements as they relate to the client/server environment;
  • Coordinate and collaborate with network, business application and database administration function to ensure availability, reliability and scalability of corporate and division servers to meet business demands;
  • Establish and implement policies, procedures, and technologies to ensure server security;
  • Serve as the cornerstone for escalating server issues; provide timely response to customer escalations;
  • Perform file system configuration and management;
  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches;
  • Monitor and test system performance and provide performance statistics and reports;
  • Create shell scripts as required;
  • Manage enterprise directory services and supporting server infrastructure;
  • Define and implement strategies for integrating disparate operating environments;
  • Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance;
  • Develop and maintain training materials and server documentation;
  • Provide 24/7 On-Call support.

Job Requirements:

  • Bachelor degree with 5 years' experience or College degree with a stronger experience;
  • At least 5 years' equivalent work experience in a senior technical analytical position responsible for managing server environments;
  • Strong Active Directory knowledge relating to structure and troubleshooting including DNS, Sites & Services, Replication, Security, LDAP protocol, User management;
  • Advanced knowledge of Windows Server 2003 or above, Citrix, NPS, SharePoint, PowerShell
  • Experience installing, configuring and maintaining all manners of servers;
  • Experience with server performance tuning and monitoring tools;
  • Familiarity with TCP/IP and other network protocols and operating system configuration;
  • Working technical knowledge of scripting code using Batch, PowerShell and common scripting tools;
  • General knowledge of storage technologies such as SAN or NAS.
  • Experience with MOM, Shavlik;
  • Knowledge of HP hardware (C7000, Blades, etc);
  • Knowledge of load balancing and clustering;
  • Knowledge of ITIL, Service Now.Effective oral and written communication skills in both official languages;
  • Highly self-motivated, self-directed, and attentive to detail;
  • Proven analytical & problem-solving abilities;
  • Able to prioritize & execute tasks in a high-pressure environment;
  • Ability to conduct research into server issues and products as required;
  • Ability to present ideas in business-friendly and user-friendly language;
  • Strong customer service orientation;
  • Experience working in a team-oriented, collaborative environment.
DATE POSTED 2018-03-21

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