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Field Service Technician

Quebec City
Job Order: SK-663

Job Responsibilities:

  • Reporting to the Regional Service Manager, you will be maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Provide field service support for the commissioning, troubleshooting, preventive maintenance and/or repairs of diagnostic imaging systems;
  • Participate in the installation and calibration of new equipment installed in hospitals and clinics
  • Complete documentation related to products, test reports, service records, customer service logs, etc.

Job Requirements:

  • College degree or Technical degree (in Quebec) in Electronics, computer technology or electromechanical, or other relevant field of studies;
  • Minimum of three (3) years' experience with Diagnostic Imaging equipment: modalities, PACS, RIS, DICOM would be an asset
  • Proven track-record in delivering quality solutions, and ensuring client satisfaction
  • Strong mechanical or electromechanical aptitude
  • Good working knowledge of computer systems, Windows OS, and networking would be an asset
  • Ability to travel within Canada, and legally entitled and able to travel outside Canada
  • Licensed to drive a motor vehicle
  • Excellent command of French and English, both oral and written.


DATE POSTED 2018-01-09

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