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Property Manager

Woodbridge
Job Order: CT-1422

Job Description:

  • Act as a liaison between the owner, tenants and potential tenants.
  • Demonstrate and promote client driven attitude with all customer and public communications.
  • Participate in regular Customer Advisory Board meetings as required.
  • Arrange meetings with customers to evaluate satisfaction and identify areas for improvement.
  • Develop building management processes to meet customer requirements.
  • Perform regular property inspections of customer suites, common areas, building exteriors, and landscape.
  • Ensure effective management of loss prevention, risk management, security, maintenance, marketing, landscaping, snow removal, ventilation, heating, cooling and other daily activities.
  • Develop operating income and expense budgets and capital budgets that meet cash flow requirements.
  • Implement leasing strategy.
  • Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collecting receivables.
  • Administer leases, reviewing all tenant billings, analyzing lease clauses, preparation of vacancy reports, enforcing tenant compliance and performing landlord obligations.
  • Identify leasing prospects and respond to routine leasing inquiries.
  • Collaborate with Real Estate Brokers ensuring fast re-leasing.
  • Keep accurate records of space conditions including roof, HVAC and utilities.
  • Plan and manage replacement of major capital expense items such as HVAC system, roof systems and parking lot surfaces.
  • Provide general status reports for all properties as scheduled.
  • Coordinate with accounting department and document lease payments and perform immediate collections of delinquent accounts.
  • Request for quotations, make contracts, supervise work and approve invoices for all services required to maintain the properties.
  • Ensure 24/7 availability of emergency services.
  • Oversee all maintenance mechanics working at managed properties.
  • Manage tenant relations and coordinate requests for repairs and maintenance, understanding of rent charges, lease issues and other tenant concerns.
  • Coordinate the activities such as production of sales statements, insurances, leasing, marketing and promotions, capital improvements, financial reporting and legal services.
  • Stay current with new technologies, systems and procedures related to property management.
  • Ensure that properties' performance meets or exceeds annual goals.
  • Use resources to their full capacity utilizing cost-effective methods.
  • Create opportunities for cost-reductions through innovation and research.
  • Build sustainable relationships with clients, co-workers, vendors, real estate community, and tenants.
  • Participate in meetings that deal with leasing and construction of properties.
  • Assist in coordination of customer moves, including scheduling freight elevators, key cards, building access, nameplates, other signage, and mover evidence of insurance.
  • Coordinate building events such as fire drills, emergency evacuation training and social / community events.
  • Maintain property tenant and emergency guide and review with each new customer.
  • Administer of parking lot contracts and databases.
  • Stay current with work required skills as well as management, financial services, and customer service trends.
  • Be an active participant to meetings and offer recommendations /ideas on design, projects and processes.

 

Job Requirements:

  • A degree in business administration, real estate finance or related field or equivalent experience in the Property Management field.
  • Vocational building management related training preferred.
  • Minimum of 1 year of experience in property operations.
  • Minimum of 1 year of commercial property management required.
  •  Minimum 1 year of experience in b-to-b customer relationship management.
  • Must have good knowledge of commercial real estate including a broad understanding of finance, leasing, legal, and marketing, construction, and the tenant relations requirements of managing a retail property.
  • Valid drivers license and good driving record required.
  • Ability to understand and carry out industry specific written and oral direction.
  • Prior managerial experience required.
  • Effective communication skills with individuals at all levels of the organization.
  • Effective written and verbal communication skills as well as presentation skills.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
  • Strong negotiation skills and understanding of vendor relations including quotation and ordering process.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Sound leadership, staff management, and teambuilding skills.
  • Provide leadership and support for supervisors to enable them to properly manage their employees in order to drive results and achieve top performance.
  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required.
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
  • Ability to follow through and complete overlapping projects.
  • High degree of resourcefulness, flexibility, and adaptability.
  • Strong customer service and troubleshooting skills.
  • Ability to interpret and implement company policies and procedures.
  • Professional appearance and manners.
DATE POSTED 2017-11-14

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