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SAP Basis and Network Administrator

Montreal
Job Order: MM-6924

JOB SUMMARY 

  • Responsible for the operations ensuring secure and highly available SAP computing platforms, servers, and networks.
  • Supervise the first and second level support (tasks of technician)
  • Provide guidance and supervision 1st and 2nd level support team, ensuring efficiency in execution.
  • Ensure roles and responsibilities are clear.
  • Set up KPIs, objectives, SMART goals and manage workload to priorities with an objective of providing users with an efficient service and reliable systems.
  • Motivate, organize and encourage teamwork within the team and with other departments.
  • Set clear work expectations, manage the employee's performance levels addressing promptly deviations and roadblocks by providing clear constructive feedback on a regular basis. 
  • Hold regular 1 on 1 meetings with staff.
  • Participate in staff development by providing support and training activities. 
  • Ensure backups to critical tasks/responsibilities within team.
  • Oversee employee's work to ensure respect of internal policies and procedures. 
  • Recognize contributions, success and behaviors supporting company values.
  • Network Administration 
  • Evaluate, recommend and implement various projects, such as EDI, migration to data center, Blackberry Enterprise Server
  •  Administer network and troubleshoot systems and applications to identify and correct malfunctions
  • Control virus safety issues
  • Maintain backups
  • Support and maintain: Terminal Server, MAC server, Printer Server
  • Support and maintain the internet connection (Netcelerate, Bell Canada)
  • Maintain firewall, blocked sites, etc,.
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment and software, bank of hours for service providers
  • Maintain site licenses for the organization
  • Plan and implement network security to ensure data integrity and maintain the network free of unauthorized external actions
  • Anticipate communication and networking problems and implement preventive measures
  • Maintain confidentiality with regards to the information being processed, stored or accessed by the network
  • Ensure timely user notification of maintenance requirements and effects on system availability
  • Document network problems and resolutions for future reference
  • Act as back up to the technician, when need 
  • Ensure excellent support to the SAP needs in a Windows and Linux environment.
  • Prioritize the tasks and projects and ensure deadlines are met.
  • Install, maintain and upgrade the enterprise's SAP operating environment.
  • Maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments responding to problems and upgrading the systems.
  • Assure service and product management, performance and capacity management, patching and version management and problem resolution.
  • Responsibilities may require evening and weekend work in response to needs of systems being supported.

JOB REQUIREMENTS

  • Bachelor's Degree in Computer Science Or DEC in Network management
  • Minimum of 1-2 years in SAP Basis and Minimum 3-5 years in network administration.
  • Knowledge of Office 365, programming using VB.NET, VBA, ACCESS, MS SQL
  • Advanced knowledge of computers and networks, including but not limited to: security systems/protocols, applications, procedures, techniques, networking hardware and peripherals 
  • Operating Systems: Win 7,  Win 10,  Win Vista, Win XP, Server 2008R2, Server 2003,  Mac OS X, server 2012+
  •  VMWare VSPHERE 6 enterprise
  • Strong experience and ability to:
    • identify and resolve computer system & network malfunctions and operational problems 
    • provide technical training to end-users 
  • Strong experience with:
    • Networking Tools:  HW & SW, including but not limited to: Active Directory, DHCP, DNS, FTP, VPN 
    • Software: MS Office, (Essential: Word, Excel, Outlook, & PowerPoint) Office for Mac; Symantec Back-Up;
    • Operating Systems: Win 7, Win 10, Win Vista, Win XP, Server 2008R2, Server 2003, Mac OS X, server 2012+ SAP environment
  • Knowledge and experience with:
    • SAP products such as ECC 6.0, and HANA.
    • Solution Manager SMSY/LMDB, SLD, EWA, Wily Introscope and Diagnostic Agent.
    • Maintenance of transport management systems in complex environments. 
    • Application of corrective, such as OSS, Support Pack and system core upgrade (Kernel).
    • Tele monitoring SAP's different environments
    • SAP client interface products, such as SAPGui, NWBC, Fiori
    • Database system products such as MSSQL, HANA .
    • Administering different operating systems such as Windows Server, Solaris, HP-UX, AIX and Linux.
    • Experience with planning and executing SAP product and database upgrade projects.
    • Several environments refreshing by database restoration of client copy
  • Knowledge of:
    • Different backup management suite, such as TSM and Netbackup
    • Telecommunication and telemonitoring tools.

  
ASSET:

  • MCSA (Microsoft Certified Solutions Associate) Certified
  • Knowledge of: MS Access; MS Project; MS SQL; MS SharePoint 2010; ESet Anti-Virus, WebTitan, SpamTitan, Zap Business Intelligence, Hyperion
  • Knowledge of : VEEAM, SAN V5030 (Storewise of IBM)

 


 

DATE POSTED 2017-03-21

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