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Service Coordinator

Dorval, Quebec
Job Order: SS-1566

Job Description:

  • Manage the daily construction maintenance & repair service calls requested by our national retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.
  • Manage daily construction maintenance & repair requests from various Retail
  • Industry Clients as well as colleagues within the office.
  • Keep clients fully informed from beginning to end of construction or renovation service.
  • Follow-up with Service Technicians
  • Ensure that invoicing is kept up to date and that we are respecting our client’s terms
  • Handle basic quotations for service calls that surpass our client’s NTEs.
  • Finding new resources to help us maintain a competitive edge in the industry

 

Job Qualifications:

  • Minimum of 2 years’ service and construction experience in the construction industry
  • Strong bilingual communication skills – both verbal and written
  • Versatile and flexible under high pressure situations
  • Provide direction and solutions to technician’s who are handling the service calls
  • Ability to develop strong relationships with both internal and external resources
  • Proactive        
  • Has good negotiation skills
  • Strong organizational skills
  • Must be bilingual
DATE POSTED 2019-10-10

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