Login


New to IMS? Register Now

Forgot Your Password?

Client Services Representative

Guelph, ON
Job Order: GD-710

Job Descriptions:

  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to book an appointment. 
  • Contact sales leads or existing patients by telephone, e-mail, live chat, business letter and other methods that may become available to book appointments for goods or services, explain products or services and answer questions.  
  • Answer or make telephone calls, generate e-mails, answer live chat, and/or write business letters to book appointments for potential customers who have been solicited through a variety of sources with a focus on meeting specific lead conversion targets. 
  • Telephone, compose e-mails, or write letters to respond to correspondence from customers or initial sales contacts. 
  • Obtain customer information such as name, address, date of birth and other contact details as required, and enter the information into the customer management system and other systems as required. 
  • Conduct client or market surveys to obtain information about potential customers.
  • Maintain a high level of professionalism when completing the duties and responsibilities of the Client Service Representative. 
  •  Maintain records of contacts and disposition of contact attempts. 
  •  Maintain an organized and clean working environment. 
  •  Maintain operations by following company work and safety policies and procedures; reporting as needed. 
  • Contribute to team efforts and maintaining individual goals and targets set for the CSRs
  • Other duties as assigned. 

 

Job Requirements:

  • Minimum 1-2 years' experience in a Customer Service Call Centre required.
  • Experience working in the hearing aid industry is an asset 
  • High School Diploma. 

 

DATE POSTED 2019-09-18

Shown below are the latest jobs from this category.

Human Resource Manager

Little Falls, NJ
Job Order: GD-715
       Job Descriptions: In charge of employee relations which includes leading the social and recreation committee, organizing lunches, staff outings and year end parties. Develop other employee relation activities and enhancements. Be the point of contact for any staff related employee relation issues. Conduct “check-in” discussion with new employees...
DATE POSTED 2020-01-23

HR Manager

Attleboro, MA
Job Order: GD-720
Job Descriptions: Serve as a business partner with the on-site management team to effectively manage the Human Resources function while maintaining compliance with industry regulatory agencies and company programs  Administer Staffing, Training, Employee Relations, Safety, Compliance, Benefits, Employee Retention, and Compensation programs at the local level and implement corporate-wide,...
DATE POSTED 2020-01-08

Territory Manager

London, Ontario
Job Order: CT-722
  Job Descriptions: Achieves territory sales objectives in all categories, including new product launches and increasing sales within the assigned territory. Maintains high retention rate of customer base through delivery of outstanding service and through effective analysis of the business needs of the customer. Develops a Monthly Business/Action Plan that supports the needs of their...
DATE POSTED 2019-11-05

Director Global Regulatory Affairs

Cambridge, MA and Bridgewater NJ
Job Order: GD-725
Job Description: Responsible to proactively develop innovative, robust US regulatory strategies and ensure their efficient and effective execution for pipeline and lifecycle assets in clinical development for rare disease indications which adhere to US regulatory and company guidelines. Represent the NA GRA perspective as a member of project specific cross functional global regulatory team (GRT) and...
DATE POSTED 2019-12-26

Area Sales Manager

Central Florida, San Francisco, New Orleans,Arkansas
Job Order: GD-726
Job Description: Drive the success and growth of your sales region by generating leads vigorously and effectively. Meet with prospective and existing customers to provide product demonstrations and close on all product confidently. Cultivate early customer relationships for all company products. Participate in 3-5 weekly phone calls with Regional Sales Manager, RSM, (call objectives clearly...
DATE POSTED 2019-11-18

Project Manager

Guelph
Job Order: GD-727
Job Description: Proven ability to build strong relationship with internal customers, external customers, leasing agents, property managers, landlords, government agencies, and other stakeholders Excellent written and oral communication skills; ability to communicate appropriately with a variety of stakeholders Excellent organizational skills; ability to work under pressure, prioritize, manage...
DATE POSTED 2019-11-18
Warning

Please, enter a valid value

Thank you.

Your password successfully changed.