Provide technical expertise and guidance to his team in a lead capacity and works autonomously;
Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business;
Grow team expertise to meet demand and to support technology direction; always look for ways to enhance value delivered;
Lead, coordinate and participate in key process improvements as they relate to the client/server environment;
Coordinate and collaborate with network, business application and database administration function to ensure availability, reliability and scalability of corporate and division servers to meet business demands;
Establish and implement policies, procedures, and technologies to ensure server security;
Serve as the cornerstone for escalating server issues; provide timely response to customer escalations;
Perform file system configuration and management;
Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches;
Monitor and test system performance and provide performance statistics and reports;
Create shell scripts as required;
Manage enterprise directory services and supporting server infrastructure;
Define and implement strategies for integrating disparate operating environments;
Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance;
Develop and maintain training materials and server documentation;
Provide 24/7 On-Call support.
Bachelor degree with 5 years' experience or College degree with a stronger experience;
At least 5 years' equivalent work experience in a senior technical analytical position responsible for managing server environments;
Strong Active Directory knowledge relating to structure and troubleshooting including DNS, Sites & Services, Replication, Security, LDAP protocol, User management;
Advanced knowledge of Windows Server 2003 or above, Citrix, NPS, SharePoint, PowerShell
Experience installing, configuring and maintaining all manners of servers;
Experience with server performance tuning and monitoring tools;
Familiarity with TCP/IP and other network protocols and operating system configuration;
Working technical knowledge of scripting code using Batch, PowerShell and common scripting tools;
General knowledge of storage technologies such as SAN or NAS.
Experience with MOM, Shavlik;
Knowledge of HP hardware (C7000, Blades, etc);
Knowledge of load balancing and clustering;
Knowledge of ITIL, Service Now.Effective oral and written communication skills in both official languages;
Highly self-motivated, self-directed, and attentive to detail;
Proven analytical & problem-solving abilities;
Able to prioritize & execute tasks in a high-pressure environment;
Ability to conduct research into server issues and products as required;
Ability to present ideas in business-friendly and user-friendly language;
Strong customer service orientation;
Experience working in a team-oriented, collaborative environment.
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